MRO Spend Management Services

Whether you're looking to start the MRO transformation journey or just looking to take it to the next level, Amicus has the right support model for your organization.

Epic Starter
Our Most Basic Epic Offering That's Anything But Ordinary

• Use Amicus's industry-leading e-procurement platform, Epic, to easily shop millions of SKUs competitively sourced to high-quality providers to ensure you’re getting the best value.
• Use our Epic Spot Buy function to optimize sourcing on new items
• Have purchasing peace of mind for all your transactions flowing through your professionally managed catalog of high-use items.

Epic Pro
Gain High Volume Sourcing Savings Through Our Epic Pro Plan

• Benchmark your current spend with item-level master data based on the manufacturer's name and the manufacturer's part number.
• Let Amicus Category Management Specialists proactively source your high-use indirect materials leveraging our overall volume and category strategies.
• Communicate with Amicus Buyers through Epic® and use its self-service functions to communicate RFQ or Spot Buy needs, view order status, download invoices, review purchase history and more.
• Use our on-demand Business Intelligence tool to have data-driven conversations with internal and external stakeholders.

Epic Premium
All the advantages of the Epic® Pro Plan with increased service levels from Amicus

• Benchmark your current spend with item-level master data based on the manufacturer's name and the manufacturer's part number.
• Let Amicus Category Management Specialists proactively source your frequently purchased indirect materials leveraging our overall volume and category strategies.
• Communicate with Amicus Buyers either through Epic® or via e-mail, phone, text or chat and rely on us to provide additional services such as proactive delivery follow up and customized reporting.
• Use our on-demand Business Intelligence tool to have data-driven conversations with internal and external stakeholders.

Epic MRO Center of Excellence
Let Our Epic Platform Become Your Central Hub For All Indirect Materials and Facility Services Needs

• Receive the same services as Epic® Pro Premium.
• Rely on dedicated Amicus buyers to provide purchasing and order fulfilment support on all spend, whether you negotiate the deals or we do.
• Create a standard purchasing and payment process for all indirect materials and facility services, regardless of who manages the contract.

Four service levels to chose from:

Service Level	Epic Starter	Epic Pro	Epic Premium	Epic MRO Center of Excellence
Sourcing/Purchasing
Amicus's Strategic Catalog of Millions of High-Use Sku's
Spot Buy Support
Daily RFQ Support
Ongoing Category & Contract Management
Proactive Sourcing of Your Repetitive Use Items**
Incorporate Your Strategically Negotiated Deals
Facility Services Buying
Systems
Use of Amicus's e-Procurement Tool, Epic
Interface Capabilities with Legacy ERP Systems
Amicus's On-Demand Spend Analytics Dashboard
Automated tools for RFQ, Spot Buy, DFU, Order Status & Shipment Tracking Info
Buying Support & Account Management
Customized Support for Order & RFQ Entry, DFU, Epic Admin, Order Status & Shipment Tracking Info
Order entry, RFQ, Spot Buy, Inquiries via e--mail or phone
Assigned Team with Regular Business Reviews
On-site Support Available
Support Hours of 8-5 CET & EST (Extended or 24 x 7 Support Available for additional cost)
Payables
Standard Payment Terms with Amicus
Consolidated Summary Billing
Supplier Management
Pricing, Catalog Content and Transaction Management for all Vendors
Regular Business Reviews with Preferred Vendors
Vendor Consolidation
VMI/VMO, Vending, and Other Value-Added Services
Reporting
Standard Reporting by Category, Supplier, Requisitioner, Site and More!
Cost Savings Benchmarking and Tracking
Standard Supplier KPIs for response & delivery timing
Custom Reports Available

**For Epic Starter, Amicus will perform a custom sourcing event including your top 100 items